The Roads and Transport Authority (RTA) Dubai operates customer service centers and the Tasjeel network for all vehicle, driver, and public transport services. About 90% of services are now available via the RTA Dubai mobile app and rta.ae portal.
Main RTA centers
- RTA Headquarters — Umm Ramool (Sheikh Rashid Road)
- Deira Customer Happiness Centre (near Hamarain Centre)
- Al Barsha Customer Centre
- Karama Customer Centre
- Customer Centre at Tasjeel branches — Al Barsha, Al Qusais, Al Awir
- Driving Test Centres — Al Quoz (RTA), Al Aweer (light vehicle)
Hours: typically 7:30 AM – 8:00 PM Saturday–Thursday; Friday 2:30–8:00 PM.
Top RTA online services
- Vehicle registration renewal (no inspection if vehicle < 3 years)
- Driving license renewal
- Lost license / lost ownership replacement
- Salik recharge & new tag
- Plate auction registration
- Driving test booking
- Public parking permit (for residents)
- Nol card purchase & recharge
Login with UAE PASS for the smoothest experience.
RTA contact
- Hotline: 8009090
- Email: [email protected]
- WhatsApp Mahboub Chatbot: +971 58 8009090
- Website: rta.ae
Frequently Asked Questions
Where is the RTA headquarters in Dubai?
In Umm Ramool on Sheikh Rashid Road, near the Airport Tunnel.
What is the RTA hotline?
8009090 — 24/7 hotline.
Can I renew my driving license online?
Yes — via RTA Dubai app/website if you have a valid eye test certificate from an approved optician.
Where are RTA driving test centres?
Main test centres: Al Quoz (light private), Al Aweer (heavy and other).
Official sources: